Welcome to Hospitality 2.0 PC (post covid)
Turning the Table

Season 1

Feb. 25, 2023

130: Restaurant Operations Trending Topics Revealed

What's your biggest operational challenge? Show Notes: 1. US 3% Unemployment 2. Shout out to Michelle Moreno! 3. A Taco a day for a month for a $10 subscription service 4. Wages are still a hot topic Get three MORE …

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Jan. 26, 2023

126: Why Culture is Everything

Jim Taylor of Benchmark Sixty and Adam Lamb of Chef Life Coaching talk about the cultural transformation occurring in the Hospitality market and why you should be ahead of the curve instead of behind it. You'll learn three st...

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Jan. 19, 2023

125: Lauren Hernandez | The Hospitality Training Gap

Full Course Fund CEO, Lauren Hernandez joins Jim Taylor of Benchmark Sixty and Adam Lamb of Chef Life Coaching to discuss the growing disparity of effective hospitality training and the expectations placed on new staff member...

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Jan. 12, 2023

124: Aaron Fish | Three Things You NEED To Know About Senior Living H…

Consultant Aaron Fish joins Jim Taylor of Benchmark Sixty and Adam Lamb of Chef Life Coaching to talk about hospitality in the senior living market segment. Join us at 12 N ET, Thursday, Jan. 12th. to find out the 3 …

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Jan. 5, 2023

123: The Successful Hospitality Mindset for 2023

Turning the Table ep. 123 Chowco.org Check In Clearing the decks for 2023 H ow Many F*cks Do You Have to Give in a Day What exactly is a mindset? Fixed versus Growth Mindsets Why is 2023 any different than …

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Dec. 29, 2022

122: Our Top Three Favorite Podcast Episodes of the Year

Jim Taylor and Adam Lamb discuss their favorite three episodes of the year, why they made our list, what we’re celebrating about the restaurant industry in 2022 and what we’re looking forward to in 2023. Join us on Thursday, ...

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Dec. 22, 2022

121: Scot Turner - The Top Five Lessons From a Life Lived in Hospital…

Scot Turner from Auden Hospitality in the UK joins Jim Taylor and Adam Lamb in the studio to talk about his long career in the Hospitality industry and the five biggest lessons he took away from his successes, and failures. …

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Dec. 15, 2022

120: Kelly Featheringham on The ABC’s of Inspirational Leadership

Author and Executive Leadership Coach Kelly Heateringham joins Jim Taylor and Adam Lamb in the studio for part 2 of The ABC’s of Inspirational Leadership: Boundaries. What are they and why are hospitality professionals so bad...

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Dec. 8, 2022

119: Forecast? We Don’t Need No Stinkin Forecast

Jim Taylor and Adam Lamb discuss protecting staff workload by embracing and mastering forecasting in restaurant operations.

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Dec. 1, 2022

118: Michelle Moreno Transforming Hospitality Leadership

Leadership Coach Michelle Moreno joins Jim Taylor of Benchmark Sixty and Adam Lamb of Chef Life Coaching to discuss the current state of hospitality leadership and three things you can do right now to uplevel your management ...

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Nov. 24, 2022

117: What Are You Grateful for Today?

Jim Taylor of Benchmark Sixty and Adam Lamb of Chef Life Coaching get together to thank those working on this holiday, so others won’t have to. The Values Videos https://www.instagram.com/reel/CkeK3TwMcV9/?utm_source=ig_web_c...

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Nov. 17, 2022

116: What Do You Stand For and How Would Anyone Know?

In this episode, we welcome our good friend, Chef, Advocate & Antagonist in the Hospitality Industry, Jensen Cummings. He speaks to Jim and me about several posts he created lately that caught our attention because he was usi...

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Nov. 10, 2022

115: How to Put a Team Back Together After Bad Management

Turning the Table Ep. 115: Jim Taylor and Adam Lamb respond to a listener's questions about a situation we've all had to deal with at one point in our career: "How to put her team back together after a period …

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Nov. 3, 2022

114: Why working in a restaurant can be hazardous to your mental heal…

What are the inherent risks of working in an environment where instant gratification is so prevalent, and what happens when the music ends? Many people think working in a restaurant is a great way to rack up some experience a...

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Oct. 28, 2022

113: What to do when seasonal slumps catch your restaurant team by su…

Jim Taylor of Benchmark Sixty and Adam Lamb of Chef Life Coaching discuss restaurant budgets and how to avoid the seasonal slump blues. Restaurant budgets can be tricky to manage during the year, especially when there is a di...

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Oct. 20, 2022

112: Chef Maria Campbell | A Community Cookbook As a Vessel For Trans…

Chef Maria Campbell shares her vision for the restaurant culture in her native Philadephia and how it can be a transformative force in our lives. As a chef, she's extremely conscious of the importance of providing sustenance,...

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Oct. 11, 2022

111: Kelly Featheringham | How to Lead Highly Effective Teams

Part two of our continuing series about leadership best practices for high-performance restaurant teams: "We Before Me." Executive Leadership Coach & Mentor, Kelly Featheringham AAC, joins Jim Taylor of Benchmark Sixty and Ad...

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Oct. 6, 2022

110: Building Highly Effective Hospitality Teams

Corporate Chef Ryan Dodge and Restauranteur Doug Newhook join Jim Taylor of Benchmark Sixty and Adam Lamb of Realignment Hospitality to discuss building highly effective restaurant teams and balancing the equation of motivati...

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Oct. 2, 2022

109: Jay Ashton, Founder of The Staff Chair Project: | Restaurant Sta…

109: Jay Ashton, the producer and host of the SVK Podcast Network, speaks to Jim Taylor and Adam Lamb about his unique initiative, The Staff Chair, in collaboration with The Brick furniture store to refit restaurant staffroom...

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Sept. 22, 2022

108: Staffing Specialist Chris Bousquet | 3 Steps to Hiring Better Qu…

Hospitality Recruiter and Career Coach Chris Bousquet joins Jim Taylor of Benchmark Sixty and Adam Lamb of Realignment Hospitality to talk about 3 Steps to Hiring Better Quality Restaurant Employees. Highlights: 1.) Keep your...

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Sept. 15, 2022

107: The Hospitality Industry & The Current State of Its Mental Health

In this episode, Jim and I talk about the current state of the industry's mental health and how operators can ensure their staff are physically and emotionally safe for better retention. Remember: It’s okay not to be okay. If...

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Sept. 8, 2022

106: Scot Turner | Embracing Change

Scot Turner of Auden Hospitality joins Jim Taylor and me, Adam Lamb, on this episode of Turning the Table. We talk about ways in which restaurant operators can fully embrace the cultural change and staffing challenges happeni...

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Sept. 1, 2022

105: Alison Anne | Hospitality Leadership Coach on Mission Critical S…

Alison Anne of Restaurant Revolution, a hospitality transformational leadership coach and mentor, joins Jim Taylor of Benchmark Sixty Restaurant Services and Adam Lamb to talk about what she and her company are doing to addre...

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Aug. 25, 2022

104: Jonathan Ruby | Shifting Toxic Hospitality Culture

Restaurant Coach/Consultant and former Chef Jonathan Ruby 'turns the table' on the toxic culinary culture in our food and beverage profession and how you, too, can create a workplace #culture that everyone wants to work for. ...

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Aug. 19, 2022

103: Will the Hustle Culture be the Death of the Hospitality Industry?

Jim Taylor of Benchmark Sixty and Adam Lamb discuss the #hustleculture of our industry, and while it might have made most food and beverage operations more efficient, it may have come at the cost of staff safety and retention...

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Aug. 18, 2022

101: Turning the Table On Restaurant Dogma

Jim Taylor of Benchmark Sixty and Adam Lamb discuss the prevailing operating assumptions of running a restaurant in favor of innovative solutions to our industry's most persistent challenges. Turning the Table Is the most pro...

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Aug. 18, 2022

102: Restaurant Staff Productivity VS Efficiency, What's the Differen…

Jim Taylor of Benchmark Sixty and Adam Lamb discuss the question of staff productivity or efficiency, what's the difference, and which one serves the restaurant industry best in the long run. Turning the Table Is the most pro...

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